Overview

We stand by the quality of our organic products and want you to be fully satisfied with your purchase. If you're not happy, we're here to make things right.

Return Window

• Returns must be initiated within 7 calendar days from the date of delivery.
• All items must be unused, unopened, and in their original packaging.
• Return requests made after 7 days may not be accepted unless the product is damaged or defective.

Eligible Items for Return

• Only unused and sealed items are eligible for return.
• Items must include the original invoice or proof of purchase.
• We reserve the right to deny a return if the item appears used or tampered with.

Refund Process

• Once we receive and inspect your return, you will be notified of the approval or rejection of your refund.
• Approved refunds will be processed to your original method of payment within 5–10 business days, depending on your payment provider.
• If a refund is delayed, please first contact your bank or payment service provider.

Return Shipping

• Customers are responsible for the return shipping costs unless the item was damaged or incorrect.
• We recommend using a trackable shipping service or purchasing shipping insurance.
• Shipping costs are non-refundable.

Non-Returnable Items

• Perishable goods (e.g., fresh produce, dairy, meat) cannot be returned due to health and safety concerns.
• Opened personal care items (e.g., soaps, oils, creams) are non-returnable unless damaged or defective.
• Gift cards and downloadable digital products are also not eligible for return.

Damaged or Incorrect Items

• If you receive a damaged or wrong item, please contact us within 48 hours of delivery with photos of the item and packaging.
• We will arrange for a replacement or issue a full refund at no additional cost to you.

Contact Us

For questions about returns, refunds, or product issues, please reach out to our support team at support@amitaujas.com. We're here to help!